Sedgemoor District Council is warning residents not to be taken in by a company called Godwyn, Smith & Maloney claiming that they could lower your council tax band. The family of an elderly gentleman phoned us to say that he had fallen foul of the scam as they promised to reduce his council tax for a fee, he agreed and gave his card details and has consequently lost £150.
Council Tax bands are set by the Valuation Office Agency and can only be changed under certain conditions. Details can be found at www.gov.uk/council-tax-appeals. If you think your band is wrong, contact the Valuation Office Agency – you will not be charged for the service.
If you are struggling to pay your Council Tax bill and need help, speak with a member of the Council Tax Team on who will be able to offer help and advice on 0300 303 7801.
If you have given over personal details, we would advise you to call the Police straight away on 101 and report the matter as an identity theft scam. The Police will also direct you to the Action Fraud helpline on 0300 123 2040.